High-quality insurance services in Perth
How Steadfast’s strength benefits you as a customer
- credit, finance and loans
- insurance
- banking deposits and payments
- investments and financial advice
- superannuation
For more information or for a free quote, call our team today on (08) 9302 2885
Q1. Is Westralian Insurance part of a larger broker network?
Yes, Westralian Insurance is part of the Steadfast Group, Australasia's largest general insurance broker network, which gives it access to customised policies, exclusive terms, and a broader panel of insurers than an independent broker would typically have.
Q2. What is the Steadfast Group and how does it benefit clients?
Steadfast is a network of insurance brokers with access to over 150 insurers and exclusive, customised policy wordings not available off-the-shelf. It gives Westralian Insurance real-time market comparison tools and extra leverage if a claim needs to be escalated with an insurer.
Q3. What is NIBA and why does it matter for my broker?
NIBA (National Insurance Brokers Association) is the peak body for insurance broking in Australia, representing around 450 member firms and 15,000 brokers. NIBA membership requires firms to hold an Australian Financial Services Licence and meet professional standards.
Q4. What is ANZIIF and why is it relevant to Westralian Insurance?
ANZIIF (Australian and New Zealand Institute of Insurance and Finance) is the leading professional education body for the insurance and finance industry in the region. Westralian Insurance's Account Managers hold ANZIIF Certified Insurance Professional (CIP) status.
Q5. What is AFCA and when would I need to contact them?
AFCA (Australian Financial Complaints Authority) is a free, independent dispute resolution body for financial services complaints, including insurance. You'd contact AFCA if a complaint with Westralian Insurance or an insurer hasn't been resolved to your satisfaction internally.
Q6. Does Westralian Insurance support any local community organisations?
Yes, Westralian Insurance sponsors the Kwobardak netball club as part of its reconciliation and community engagement initiatives in Western Australia.
Q7. Does being part of Steadfast mean I get better claims outcomes?
Being part of Steadfast can help with claims outcomes, as Steadfast's scale and relationships with insurers allow brokers to escalate well-evidenced claims and get direct access to insurer decision-makers if an issue arises.







